Your Terms & Conditions Questions Answered
Withdrawals must be verified within 72 hours of request. If you don't confirm your payment details, the withdrawal is cancelled and funds return to your account balance. You can resubmit at any time. For players in Medan or Bandung, support staff can walk you through verification by chat.
No. Each person may hold only one active account with lambo88. Duplicate accounts violate our terms and are subject to closure without refund. We detect duplicates using email, phone and payment method matching across all registrations.
You must provide your full legal name, date of birth, email address, phone number and a valid payment method. This information is used to verify your identity, process deposits and withdrawals, and comply with local regulatory requirements.
Yes. You are responsible for keeping your password confidential and for all activity under your login. If you suspect unauthorized access, change your password immediately and contact support. We cannot reverse bets placed with a compromised account.
We retain closed account records for seven years for tax, regulatory and audit purposes. This includes your deposit and withdrawal history, bet records and personal details. You can request a data export before closing.
File a dispute within 30 days of the transaction via Account > Help > Dispute. Include your bet ID, game name and reason for the claim. Our Dispute Panel investigates and responds in writing within 21 calendar days.
If your account is suspended pending investigation, deposits are held in a segregated wallet for up to 90 days. Once the suspension is lifted or your account is closed, remaining funds are withdrawn to your original payment method within 48 hours.
